Terms & Conditions
Welcome to Elysianyx Candle Co. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website
1. About Us Elysianyx Candle Co. is a small business based in Austin, Texas, specializing in handcrafted soy candles and related home fragrance products.
2. Eligibility By using this website, you represent that you are at least 18 years old or are using the website with the involvement and permission of a parent or legal guardian.
3. Products All products are handmade in small batches. Because each item is handcrafted, slight variations in color, appearance, wax texture, or fragrance are normal and do not constitute defects.Product descriptions, images, and pricing are provided as accurately as possible; however, we do not guarantee that all information is error-free.
4. Pricing and Payment All prices are listed in U.S. Dollars (USD).Payment is due in full at the time of purchase through our approved payment providers. We reserve the right to change prices or discontinue products at any time without prior notice.
5. Orders We reserve the right to refuse or cancel any order for reasons including, but not limited to:Product availabilityPricing or listing errorsSuspected fraudViolation of these Terms & ConditionsIf your payment has already been processed, any approved cancellation will be refunded to your original payment method.
6. Shipping Shipping times and policies are described in our Shipping Policy. Delivery dates are estimates only and are not guaranteed.Risk of loss and ownership of products pass to the customer upon delivery to the shipping carrier.
7. Returns and Refunds Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.
8. Safe Candle Use Candles involve an open flame and should always be used responsibly.Customers agree to follow all included candle safety instructions, including:Never leave a burning candle unattended.Keep candles away from children and pets.Burn candles only on a heat-resistant surface.Keep candles away from flammable materials.Discontinue use when approximately ½ inch of wax remains.Elysianyx Candle Co. is not responsible for damage, injury, or loss resulting from improper use, misuse, or failure to follow candle safety instructions.
9. Intellectual Property All content on this website—including our logo, branding, product names, photographs, graphics, text, and designs—is the property of Elysianyx Candle Co. and may not be copied, reproduced, distributed, or used without prior written permission.
10. Website Use You agree not to :Use this website for any unlawful purpose.Attempt to interfere with the website's operation or security. Copy or exploit website content without authorization.Submit false or misleading information.
11. Disclaimer of Warranties To the fullest extent permitted by applicable law, our products and website are provided "as is" and "as available" without warranties of any kind, either express or implied, except where prohibited by law.
12. Limitation of Liability To the fullest extent permitted under Texas law, Elysianyx Candle Co. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable product.Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
13. Indemnification You agree to indemnify and hold harmless Elysianyx Candle Co., its owner, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website, violation of these Terms, or improper use of our products.
14. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Travis County, Texas, and you consent to the jurisdiction of those courts.
15. Changes to These Terms We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon posting to this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.