Privacy Policy

At Elysianyx Candle Co. ("Elysianyx," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or make a purchase.

Information we collect

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Shipping and billing address

• Phone number (if provided)

• Payment information (processed securely through our payment provider—we do not store your full payment card information)

• Order history

• Any information you provide through contact forms, emails, or customer support inquiries

We may also automatically collect certain technical information, including:

• IP address

• Browser type and device information

• Pages visited on our website

• Cookies and similar technologies

How we use your information

We use your information to:

• Process and fulfill orders

• Communicate regarding purchases and customer service inquiries

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and protect our business

• Send promotional emails or newsletters if you have chosen to receive them

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We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Email marketing platforms (if applicable)

• Analytics services

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.